{"id":762,"date":"2017-11-06T18:45:39","date_gmt":"2017-11-06T16:45:39","guid":{"rendered":"https:\/\/sivustot.kaleva.fi\/raahenseutuasiakaspalvelu\/?page_id=762"},"modified":"2023-08-14T14:19:57","modified_gmt":"2023-08-14T11:19:57","slug":"usein-kysytyt-kysymykset","status":"publish","type":"page","link":"https:\/\/asiakaspalvelu.kalevamedia.fi\/lapinkansa\/asiakastuki\/usein-kysytyt-kysymykset\/","title":{"rendered":"Usein kysytyt kysymykset"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-4hoylm-74f653fb49a4b52033da3ef7c78d3ff7 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  avia-builder-el-no-sibling  avia-bg-style-scroll av-minimum-height av-minimum-height-50 av-height-50  container_wrap sidebar_right'   data-av_minimum_height_pc='50' data-av_min_height_opt='50'><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-762'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-48mc42-77ea2eb5acecd0207f5ebb03217b1922\">\n.flex_column.av-48mc42-77ea2eb5acecd0207f5ebb03217b1922{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-48mc42-77ea2eb5acecd0207f5ebb03217b1922 av_one_fifth  avia-builder-el-1  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-41usd6-7d4aee1e412d33cfb0beefcb95245df3\">\n.flex_column.av-41usd6-7d4aee1e412d33cfb0beefcb95245df3{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-41usd6-7d4aee1e412d33cfb0beefcb95245df3 av_three_fifth  avia-builder-el-2  el_after_av_one_fifth  el_before_av_one_fifth  flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-848ne-302bc680a617f87b256c9accbaafcb3a\">\n#top .av-special-heading.av-848ne-302bc680a617f87b256c9accbaafcb3a{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-848ne-302bc680a617f87b256c9accbaafcb3a .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-848ne-302bc680a617f87b256c9accbaafcb3a .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-848ne-302bc680a617f87b256c9accbaafcb3a av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-3  el_before_av_textblock  avia-builder-el-first '><h1 class='av-special-heading-tag'  itemprop=\"headline\"  >Usein kysytyt kysymykset<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-3xmw02-fce6d825fe2814445fb8677ec0ffc5b2 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Olemme listanneet vastaukset kysymyksiin, jotka usein askarruttavat asiakkaitamme. Jos et l\u00f6yd\u00e4 vastausta kysymykseesi t\u00e4\u00e4lt\u00e4, asiakaspalvelumme auttaa. Aloita valitsemalla aihe:<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3o5h3u-b2aaa169e288f4c1240d4581e6db0043\">\n.flex_column.av-3o5h3u-b2aaa169e288f4c1240d4581e6db0043{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-3o5h3u-b2aaa169e288f4c1240d4581e6db0043 av_one_fifth  avia-builder-el-5  el_after_av_three_fifth  el_before_av_hr  flex_column_div av-zero-column-padding  '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3i6kzu-7f001124d2bec1c1a41bbeee77f73cb1\">\n#top .hr.hr-invisible.av-3i6kzu-7f001124d2bec1c1a41bbeee77f73cb1{\nheight:40px;\n}\n<\/style>\n<div  class='hr av-3i6kzu-7f001124d2bec1c1a41bbeee77f73cb1 hr-invisible  avia-builder-el-6  el_after_av_one_fifth  el_before_av_one_fifth  av-medium-hide av-small-hide av-mini-hide'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div class='flex_column_table av-3g9fsq-87b41daed48b965ef2bf56eb0c8e9ec4 sc-av_one_fifth av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3g9fsq-87b41daed48b965ef2bf56eb0c8e9ec4\">\n.flex_column.av-3g9fsq-87b41daed48b965ef2bf56eb0c8e9ec4{\nborder-width:1px;\nborder-color:#d9d9d9;\nborder-style:solid;\n-webkit-border-radius:10px 10px 10px 10px;\n-moz-border-radius:10px 10px 10px 10px;\nborder-radius:10px 10px 10px 10px;\npadding:30px 30px 30px 30px;\n}\n<\/style>\n<div  class='flex_column av-3g9fsq-87b41daed48b965ef2bf56eb0c8e9ec4 av_one_fifth  avia-builder-el-7  el_after_av_hr  el_before_av_one_fifth  first flex_column_table_cell av-equal-height-column av-align-middle avia-link-column av-column-link avia-link-column-hover  '    data-link-column-url=\"https:\/\/asiakaspalvelu.kalevamedia.fi\/usein-kysytys-kysymykset-valitse-aihealue\/painettu-lehti\/\"   ><a class=\"av-screen-reader-only\" href=https:\/\/asiakaspalvelu.kalevamedia.fi\/usein-kysytys-kysymykset-valitse-aihealue\/painettu-lehti\/ >Follow a manual added link<\/a><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bm2qq-4624bb907ca6dfe5bf7269881429548b\">\n.av_font_icon.av-bm2qq-4624bb907ca6dfe5bf7269881429548b{\ncolor:#a84d97;\nborder-color:#a84d97;\n}\n.av_font_icon.av-bm2qq-4624bb907ca6dfe5bf7269881429548b .av-icon-char{\nfont-size:40px;\nline-height:40px;\nwidth:40px;\n}\n<\/style>\n<span  class='av_font_icon av-bm2qq-4624bb907ca6dfe5bf7269881429548b avia_animate_when_visible av-icon-style-border avia-icon-pos-center avia-icon-animate'><span class='av-icon-char' aria-hidden='true' data-av_icon='\ue84e' data-av_iconfont='entypo-fontello' ><\/span><\/span><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-33yiky-2cded05dc8eca72538d44cb1031692df\">\n#top .hr.hr-invisible.av-33yiky-2cded05dc8eca72538d44cb1031692df{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-33yiky-2cded05dc8eca72538d44cb1031692df hr-invisible  avia-builder-el-9  el_after_av_font_icon  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-2tw4aa-515389243bfe7da01da89b5828321ad1 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3 style=\"text-align: center;\">Painettu lehti<\/h3>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2s95lm-f282aab74abe90cf2ac435020d7ecd1f\">\n.flex_column.av-2s95lm-f282aab74abe90cf2ac435020d7ecd1f{\nborder-width:1px;\nborder-color:#d9d9d9;\nborder-style:solid;\n-webkit-border-radius:10px 10px 10px 10px;\n-moz-border-radius:10px 10px 10px 10px;\nborder-radius:10px 10px 10px 10px;\npadding:30px 30px 30px 30px;\n}\n<\/style>\n<div  class='flex_column av-2s95lm-f282aab74abe90cf2ac435020d7ecd1f av_one_fifth  avia-builder-el-11  el_after_av_one_fifth  el_before_av_one_fifth  flex_column_table_cell av-equal-height-column av-align-middle avia-link-column av-column-link avia-link-column-hover  '    data-link-column-url=\"https:\/\/asiakaspalvelu.kalevamedia.fi\/usein-kysytys-kysymykset-valitse-aihealue\/nakoislehti\/\"   ><a class=\"av-screen-reader-only\" href=https:\/\/asiakaspalvelu.kalevamedia.fi\/usein-kysytys-kysymykset-valitse-aihealue\/nakoislehti\/ >Follow a manual added link<\/a><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2kzk5u-4960ea69faf651acda5a28fe34af23bd\">\n.av_font_icon.av-2kzk5u-4960ea69faf651acda5a28fe34af23bd{\ncolor:#a84d97;\nborder-color:#a84d97;\n}\n.av_font_icon.av-2kzk5u-4960ea69faf651acda5a28fe34af23bd .av-icon-char{\nfont-size:40px;\nline-height:40px;\nwidth:40px;\n}\n<\/style>\n<span  class='av_font_icon av-2kzk5u-4960ea69faf651acda5a28fe34af23bd avia_animate_when_visible av-icon-style-border avia-icon-pos-center avia-icon-animate'><span class='av-icon-char' aria-hidden='true' data-av_icon='\ue84d' data-av_iconfont='entypo-fontello' ><\/span><\/span><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2efta2-96aaf7cb4d92008d9f103e08fd8babc6\">\n#top .hr.hr-invisible.av-2efta2-96aaf7cb4d92008d9f103e08fd8babc6{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-2efta2-96aaf7cb4d92008d9f103e08fd8babc6 hr-invisible  avia-builder-el-13  el_after_av_font_icon  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-27dye2-256590efeeba34bcfbf253f72a7e58d1 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3 style=\"text-align: center;\">N\u00e4k\u00f6islehti<\/h3>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-23pr4q-600104cd81a487a11461628a6dd1c59c\">\n.flex_column.av-23pr4q-600104cd81a487a11461628a6dd1c59c{\nborder-width:1px;\nborder-color:#d9d9d9;\nborder-style:solid;\n-webkit-border-radius:10px 10px 10px 10px;\n-moz-border-radius:10px 10px 10px 10px;\nborder-radius:10px 10px 10px 10px;\npadding:30px 30px 30px 30px;\n}\n<\/style>\n<div  class='flex_column av-23pr4q-600104cd81a487a11461628a6dd1c59c av_one_fifth  avia-builder-el-15  el_after_av_one_fifth  el_before_av_one_fifth  flex_column_table_cell av-equal-height-column av-align-middle avia-link-column av-column-link avia-link-column-hover  '    data-link-column-url=\"https:\/\/asiakaspalvelu.kalevamedia.fi\/usein-kysytys-kysymykset-valitse-aihealue\/verkkosivusto\/\"   ><a class=\"av-screen-reader-only\" href=https:\/\/asiakaspalvelu.kalevamedia.fi\/usein-kysytys-kysymykset-valitse-aihealue\/verkkosivusto\/ >Follow a manual added link<\/a><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1vh77e-3d4fce5bf270f76db25e1463274e4286\">\n.av_font_icon.av-1vh77e-3d4fce5bf270f76db25e1463274e4286{\ncolor:#a84d97;\nborder-color:#a84d97;\n}\n.av_font_icon.av-1vh77e-3d4fce5bf270f76db25e1463274e4286 .av-icon-char{\nfont-size:40px;\nline-height:40px;\nwidth:40px;\n}\n<\/style>\n<span  class='av_font_icon av-1vh77e-3d4fce5bf270f76db25e1463274e4286 avia_animate_when_visible av-icon-style-border avia-icon-pos-center avia-icon-animate'><span class='av-icon-char' aria-hidden='true' data-av_icon='\ue8ab' data-av_iconfont='entypo-fontello' ><\/span><\/span><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-64sw2-528a6aba7a4ccd23a985a722a550e3f0\">\n#top .hr.hr-invisible.av-64sw2-528a6aba7a4ccd23a985a722a550e3f0{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-64sw2-528a6aba7a4ccd23a985a722a550e3f0 hr-invisible  avia-builder-el-17  el_after_av_font_icon  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-1jtwaq-15ed1e7f6c1852237162b13793fd7f93 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3 style=\"text-align: center;\">Verkkosivusto<\/h3>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1dk0cq-ef1378f70d2a3ce8995d44cd61d3379a\">\n.flex_column.av-1dk0cq-ef1378f70d2a3ce8995d44cd61d3379a{\nborder-width:1px;\nborder-color:#d9d9d9;\nborder-style:solid;\n-webkit-border-radius:10px 10px 10px 10px;\n-moz-border-radius:10px 10px 10px 10px;\nborder-radius:10px 10px 10px 10px;\npadding:30px 30px 30px 30px;\n}\n<\/style>\n<div  class='flex_column av-1dk0cq-ef1378f70d2a3ce8995d44cd61d3379a av_one_fifth  avia-builder-el-19  el_after_av_one_fifth  el_before_av_one_fifth  flex_column_table_cell av-equal-height-column av-align-middle avia-link-column av-column-link avia-link-column-hover  '    data-link-column-url=\"https:\/\/asiakaspalvelu.kalevamedia.fi\/kaleva-media-tunnus\/usein-kysytyt-kysymykset\/\"   ><a class=\"av-screen-reader-only\" href=https:\/\/asiakaspalvelu.kalevamedia.fi\/kaleva-media-tunnus\/usein-kysytyt-kysymykset\/ >Follow a manual added link<\/a><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1ah6du-372c09ea14eac98aecfcac351be3ba3c\">\n.av_font_icon.av-1ah6du-372c09ea14eac98aecfcac351be3ba3c{\ncolor:#a84d97;\nborder-color:#a84d97;\n}\n.av_font_icon.av-1ah6du-372c09ea14eac98aecfcac351be3ba3c .av-icon-char{\nfont-size:40px;\nline-height:40px;\nwidth:40px;\n}\n<\/style>\n<span  class='av_font_icon av-1ah6du-372c09ea14eac98aecfcac351be3ba3c avia_animate_when_visible av-icon-style-border avia-icon-pos-center avia-icon-animate'><span class='av-icon-char' aria-hidden='true' data-av_icon='\ue80a' data-av_iconfont='entypo-fontello' ><\/span><\/span><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-12gym2-08af546ed7c4aa7ec40a885e72a16430\">\n#top .hr.hr-invisible.av-12gym2-08af546ed7c4aa7ec40a885e72a16430{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-12gym2-08af546ed7c4aa7ec40a885e72a16430 hr-invisible  avia-builder-el-21  el_after_av_font_icon  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-yyp36-79befb4f28f13c27bcbe1bb3f19186a1 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3 style=\"text-align: center;\">Kaleva Media -tunnus<\/h3>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-p3vxu-a571d41cb7312c46fa29ba2664f0ca79\">\n.flex_column.av-p3vxu-a571d41cb7312c46fa29ba2664f0ca79{\nborder-width:1px;\nborder-color:#d9d9d9;\nborder-style:solid;\n-webkit-border-radius:10px 10px 10px 10px;\n-moz-border-radius:10px 10px 10px 10px;\nborder-radius:10px 10px 10px 10px;\npadding:30px 30px 30px 30px;\n}\n<\/style>\n<div  class='flex_column av-p3vxu-a571d41cb7312c46fa29ba2664f0ca79 av_one_fifth  avia-builder-el-23  el_after_av_one_fifth  avia-builder-el-last  flex_column_table_cell av-equal-height-column av-align-middle avia-link-column av-column-link avia-link-column-hover  '    data-link-column-url=\"https:\/\/asiakaspalvelu.kalevamedia.fi\/usein-kysytys-kysymykset-valitse-aihealue\/tilauslaskutus\/\"   ><a class=\"av-screen-reader-only\" href=https:\/\/asiakaspalvelu.kalevamedia.fi\/usein-kysytys-kysymykset-valitse-aihealue\/tilauslaskutus\/ >Follow a manual added link<\/a><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mmpai-9277ec99c0d44c713102c37070e1e52a\">\n.av_font_icon.av-mmpai-9277ec99c0d44c713102c37070e1e52a{\ncolor:#a84d97;\nborder-color:#a84d97;\n}\n.av_font_icon.av-mmpai-9277ec99c0d44c713102c37070e1e52a .av-icon-char{\nfont-size:40px;\nline-height:40px;\nwidth:40px;\n}\n<\/style>\n<span  class='av_font_icon av-mmpai-9277ec99c0d44c713102c37070e1e52a avia_animate_when_visible av-icon-style-border avia-icon-pos-center avia-icon-animate'><span class='av-icon-char' aria-hidden='true' data-av_icon='\ue82b' data-av_iconfont='entypo-fontello' ><\/span><\/span><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cp1iq-a3973dd904131e40a21a9d4ee78383c2\">\n#top .hr.hr-invisible.av-cp1iq-a3973dd904131e40a21a9d4ee78383c2{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-cp1iq-a3973dd904131e40a21a9d4ee78383c2 hr-invisible  avia-builder-el-25  el_after_av_font_icon  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-6o9ia-0ab3fb719c7110db91d775d3682ebb51 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3 style=\"text-align: center;\">Tilauslaskutus<\/h3>\n<\/div><\/section><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-762'><div class='entry-content-wrapper clearfix'>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"parent":710,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-762","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/asiakaspalvelu.kalevamedia.fi\/lapinkansa\/wp-json\/wp\/v2\/pages\/762","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/asiakaspalvelu.kalevamedia.fi\/lapinkansa\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/asiakaspalvelu.kalevamedia.fi\/lapinkansa\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/asiakaspalvelu.kalevamedia.fi\/lapinkansa\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/asiakaspalvelu.kalevamedia.fi\/lapinkansa\/wp-json\/wp\/v2\/comments?post=762"}],"version-history":[{"count":30,"href":"https:\/\/asiakaspalvelu.kalevamedia.fi\/lapinkansa\/wp-json\/wp\/v2\/pages\/762\/revisions"}],"predecessor-version":[{"id":6199,"href":"https:\/\/asiakaspalvelu.kalevamedia.fi\/lapinkansa\/wp-json\/wp\/v2\/pages\/762\/revisions\/6199"}],"up":[{"embeddable":true,"href":"https:\/\/asiakaspalvelu.kalevamedia.fi\/lapinkansa\/wp-json\/wp\/v2\/pages\/710"}],"wp:attachment":[{"href":"https:\/\/asiakaspalvelu.kalevamedia.fi\/lapinkansa\/wp-json\/wp\/v2\/media?parent=762"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}